FAQs

1. What types of products does SnikerPlus offer?

At SnikerPlus, we offer a wide range of products, including:

  • Sneakers: From classic styles to the latest releases, we have something for every sneaker enthusiast.
  • Clothing: Our clothing line includes casual wear, activewear, and statement pieces that complement our footwear.

2. How do I know which size to order?

We provide detailed size charts for each brand and product on our website. We recommend checking these charts and comparing them to your measurements. If you’re between sizes, consider sizing up for a more comfortable fit or consult our size guide for specific recommendations.

3. What is your return and exchange policy?

We want you to love what you ordered, but if you’re not completely satisfied, we accept returns and exchanges within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached. For detailed information on how to return or exchange an item, please visit our Return Policy page.

4. How do I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your shipment through our courier’s website. You can also track your order status directly through your SnikerPlus account.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times vary based on your location. For more information, including a list of countries we ship to and estimated delivery times, please visit our Shipping Information page.

6. How can I contact customer service?

Our customer service team is here to help! You can reach us via:

7. Are there any promotions or discounts available?

We frequently offer promotions and discounts. To stay updated on the latest deals, sign up for our newsletter or follow us on social media. You can also check our Promotions page for current offers.

8. What payment methods do you accept?

We accept a variety of payment methods, including:

  • Credit/Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Apple Pay and Google Pay

9. Can I cancel or modify my order after it has been placed?

Once an order is placed, it is processed quickly to ensure timely delivery. Unfortunately, this means we cannot cancel or modify orders once they are in the processing stage. If you need assistance, please contact our customer service team as soon as possible.

10. How can I stay updated on new arrivals and special offers?

To stay informed about new arrivals, special offers, and other exciting updates, subscribe to our newsletter and follow us on social media. We regularly share news and promotions to keep you in the loop.

If you have any other questions or need further assistance, don’t hesitate to get in touch with us. We’re here to ensure you have the best shopping experience possible with SnikerPlus!